Most Asked Questions

We most definitely offer simultaneous treatments, however they can only be made if Therapist availability allows.
This means the more notice the better :)
If booking online please book one treatment at a time, if you find that same times are not showing with different Therapists this will be due to availability.

In this case, please call the clinic directly and our friendly staff can possibly work something out for you.

This is due to each treatment including a buffer time between treatments, this impacts online bookings. For example a couple may want x2 bookings at 3pm however it is not showing online as one therapist may be finishing treatment at 2:35pm with a half hour buffer, yet this can be changed manually to accomodate.

When in doubt please call us!

The SCENAR device works through your skin (transdermal). It uses computer-modulated, electrical impulses to stimulate your brain (electroneuro-stimulator). The brain responds with it’s own signal which is picked up by the SCENAR device.

The SCENAR device then interprets the brain’s response and modifies its next impulse back to the brain to work at restoring balance to the body (This is called active reflex biofeedback) The brain, in turn, sends a modified response (and so on) until equilibrium is achieved (homeostasis).

During this ‘conversation’, of constantly varying electrical frequencies and waveforms, the brain also instructs the nervous system to generate Neuropeptides (the key biochemicals needed by your body to heal itself – the body’s own pharmacy). This is what the body was designed to do.

After an injury or onset of disease the communication system between the brain and the affected body part can ‘break down’ or ‘get used to’ the signal from that body part. The brain begins to accept the abnormal signal as “Normal”. This is a reason why many conditions become chronic and unresponsive to treatment. SCENAR breaks the body out of this habit and restores correct communication resulting in effective and more complete healing.

The electrical pulses from the SCENAR device have been specifically designed to contain numerous random features to prevent your body from ‘adapting’ to the stimulation and to help the body continue the healing process to its completion.

Because of its unique, computer controlled biofeedback capabilities and ability to stimulate Neuropeptide generation, the SCENAR achieves excellent healing results.

SCENAR is very different from other electrotherapy instruments such as TENS or Electroacupuncture. Tens units are mainly used to provide pain relief. Electroacupuncture instruments have a broader range of application, but they lack any bio-feedback capability. Only the SCENAR combines energy measuring functions along with real-time feedback and constant adjustment to deliver just the correct type and amount of energy to the body.

SCENAR produces both;

Local effects by stimulating the skin, blood and muscle vessels
General influence by influencing nervous, endocrine and immune systems.
Overall, SCENAR is an effective, non-invasive medical technology, which works by stimulating the body’s inherent self-healing mechanisms, with no undesirable side effects.

It's important to note that Private Health rebates do not influence or dictate the value of our Therapists time or treatments.

All too often Therapists are asked that if a treatment is not covered by Private Health could the treatment be discounted.

Private Health insurers do not give a kickback to therapists as many may think, if a Private Health insurer does not choose to cover a chosen treatment, that simply means that they do not see or believe in the value of what the Therapist is doing.
It has nothing to do with the Therapist working.

This does not and should not influence the value of the Therapists time, their time is valued the same for someone who has private health verse someone who does not.

At present the most commonly covered treatment in clinic is Acupuncture & Chinese Medicine however this is entirely dependent on the individuals chosen insurer and again, does not and should not dictate the value of the Therapists treatment.

Our therapists are all remedial based with remedial training, remedial meaning to remedy and correct the presenting issue. However this does not mean all treatments will be or are covered by Private Health, once again this is due to Private Health Insurers policies and the choice not to cover chosen treatments ie Remedial Zenthai Shiatsu.

If pricing is an issue for an individual please speak to the manager or Therapist directly to arrange a suitable plan, your health and well being is priority yet a fair energy exchange should be in place as our Therapists have worked/studied for years to earn their place in this clinic.

Much love & understanding.


Usually at the end of an acupuncture treatment, you leave with a sense of relaxation and peace.

Occasionally you may leave with a feeling that you need to just drop and sleep for a week, or this may

come the day after treatment.

Sleep is the fastest way your body heals, if you leave your appointment feeling extremely tired and

sleepy, your body is giving you an indisputable sign that you need to slow down and rest, so it can do its


Intensified symptoms happen mainly after an acupuncture appointment for an acute condition (recent

injury, cough, cold, infection).

The symptoms become intensified as most signs and symptoms are the product of the body’s healing

process (for instance the immune system heats the body to push out an infection, producing a fever). As

acupuncture is just aiding and supporting your body in its own process it causes an intensified healing

response and therefore intensified symptoms. These will only hang around fora short period of time as

the body’s healing mechanisms have been kick started and are in full motion!

We do suggest each person book a minimum of 2 treatments, this is because each person responds to

acupuncture differently and it is important to have a follow up treatment to ensure the most effective

treatment and plan is in place for your recovery. This follow up appointment also allows the practitioner to

fully understand how your body has reacted and why the symptoms intensified before they were


Emotions, trauma and stress, not actively expressed, get stored in our physical body and cellular memory

(as well as in our minds), and acupuncture helps to unlock and free these stored emotions. As Chinese

medicine is mind-body-spirit medicine it takes into account all of these aspects to help bring the body

back into harmony.

You may find yourself becoming emotional during or after a treatment session, please allow yourself the

space and the time to fully express and release these emotions. Holding back and keeping emotions in

will only obstruct and slow down your healing process.

If you do find yourself feeling quite emotional during or after your appointment, please let our

practitioner know so they can support you through the process in the most beneficial way for your

individual process.

This is a question that we address almost daily, and quite frankly one that needs to made known to all.

Remedial Therapy Massage is drastically different from general relaxation and these are the main differences below.

- Training

Remedial deriving from the word "remedy" is to set right or treat a specific disharmony. Essentially to address and work toward fixing/correcting.
Therapists with Remedial training are specifically taught ho to assess the musculoskeletal system and more, all too pin point the cause of pain/discomfort and work to relieve it.
For example. An individual may come into clinic complaining of a sore neck, however the therapist may find that the pain in the neck is simply a misalignment and adjust to correct or it may be due to muscles in the shoulder causing the symptom of pain in neck.
This is the key difference when comparing to a general massage therapist who may just follow a sequence or work the area without in depth knowledge which in turn may only provide short term relief or even exacerbate the issue.
Training in remedial practices is essential to assess and treat accordingly. Our Therapists at the clinic offering remedial therapies have had such training.

- Not Sequential

Not all Remedial treatments will be feel good, whale music playing and beautiful essential oils used.

The therapist will use a wide array of techniques which may not always feel comfortable however will always be within your comfort level. Relaxation is often not the primary focus for treatment.
We have several Remedial Therapists who have spent many years studying and developing remedial skills, because of this they choose not to offer Relaxation therapies simply because it's not a skill base that they have developed (it's very much a skill).

Within all of us flows essential vital energy called qi, whenever there is a blockage or disharmony with this qi you end up with emotional and or physical pain/disease.

There are many ways to work with this qi/energy and depending on your practitioner at MBB it can range from minimal touch to to manual therapies that work on moving this energy.

This process can leave you feeling quite emotional and fatigued after treatment depending on the nature of disharmony, your therapist will be happy to guide you through post treatment process.

Fantastic question!
If you look at the top of the website menu bar you will be able to see a tab saying "What we Offer" if you click/tap on this it will drop down and show each of the main treatments offered at the clinic.

If you click on each of these treatments it will take you to a page outlining the details of what is involved with that treatment and what to expect.

When booking an appointment each modality/therapy will have a drop down menu on the right hand side saying "more info" if you click this a brief outlay of what the treatment is and involves will be given.
This can be very helpful in working out which treatment would suit you best or to which you may feel most comfortable with.

Zenthai Shiatsu is a holistic therapy integrating Zen Shiatsu, Traditional Thai Massage and Osteopathic techniques. It is an effective structural and energetic form of bodywork that invites freedom into the body, releasing areas of held tension, and increasing the flow of energy.

Blood, Qi and nerves form the foundations of our bodies internal pathways. Your local doctor may refer to arterial flow or nerve pathways whilst your alternative health practitioner may refer to it as ‘the river of life that ensures good health and vitality.’

When this is obstructed through emotional or physical trauma, postural imbalances or external invasion of pathogens, the natural healing mechanisms of our body is challenged and the ‘free flowing river’ often stagnates. The result is pain, low energy and a general loss of the feeling of well being. The body is needing support.

Zenthai shiatsu addresses the needs by drawing on the Traditional Energetic based systems of Zen Shiatsu, Traditional Thai Massage and the remediation techniques of Osteopathy.  By the integration of the prime aspects of the modalities and the creation of a safe, awake and caring healing environment, Zenthai has evolved to be widely recognised as an effective structural and energetic form of therapy.

This is movement based therapy with a reputation of effective dealing with issues of the musculo-skeletal , digestive and nervous system.